FAQ

/FAQ
FAQ2017-07-28T10:00:11+00:00

1)Click ‘Chat’ or send us an email to tell us the model and quantity you need, Get Latest Quotation 

2)Proforma invocice will be sent after all order details price and freight confirmation.

3)Order production will be arranged upon payment received and ship out ASAP.

4)update the tracking number and track the order until you receive them safely.

Please feel free to contact us if you have any question.

We will choose cheapest & fastest & safest shipping for your confirmation first .As the express delivery cost depends on the Quantity, Actual Weight, Carton Measurement, your Destination and the Shipping Methods you choose.

We ship goods by UPS/DHL/FEDEX/TNT express which takes 3~5 days to the destination, And it’s about 5-8 working days by EMS or EPacket .or by air cargo which takes about one week to arrive, or by sea which takes about one month to arrive, depending on your actual requirements and destination country. 

 

For all orders, we will declare as low as value to the customs with Free Gift or Sample trying to reduce any possible your import duty. If you have your own declare requirements, just tell us freely.

 We want all our customers to receive top quality goods. If you think there is a fault with an item when received, you can return it back to us. If any product is unsatisfactory, due to defective workmanship or materials, we will replace or refund you the purchase price if it meets our timeline requirements.

 

Yes. You can print your logo, company name on the products or package, the exact quantity is determined by the exact model. You can also send us the artwork by email in AI, EPS, TIFF or CorelDraw format. Anyway, we accept OEM and ODM service!

  1. We accept PayPal, Western Union and T/T.
  2. 30% deposit and 70% balance before shipping.
  3. No payment collection .We only can deliver goods after getting full payment.

 

  1. Small order via EMS( Cheap and safe), big order via DHL or Fedex( Cheap and fast).
  2. We Provide Dropshipping Service.
  3. 5 Days delivery upon receving payment if the qty is lower than 1000pcs. 

       For customized products, it will be 5-7 working dats after confirmng the sample. 

Choose cheapest & fastest & safest shipping and track the order until you receive them safely.

Warranty provied: 6 months for battery, 3 months for atomizer.(since shipping date)

If any defect exists, free replacement will be sent along with your next order.

More questions?